Frequently Asked Questions
How does this work?
After we confirm that we are able to fit your specific needs, you fax or email us your script, book an appointment online, and submit deposit. Final confirmation of your appointment will come through text. On the day of your appointment, we will let you know when we are 30 minutes away. You choose a comfortable spot that works for you (favorite lounger, kitchen table, your desk, whatever!) and we will complete the draw. After the blood is collected, we drop or send it off to the lab for processing.
How far do you travel?
We are based in central Fairfield County, CT and are willing to travel 20 miles from our base in downtown Bethel, CT. We are open to traveling outside of this radius for an additional travel fee.
How much does it cost?
Our base rate is $95 per draw paid at the time of booking. Specialty kits are $115 per draw which includes the processing and shipping (each addt'l kit $40). We maintain 50% of payment in form of a cancellation fee if not notified within 24 hours of a cancelled appointment. We accept Venmo & Zelle, or check.
What ages do you serve?
We have experience drawing blood from newborns to 90+ years old.
Do you take insurance?
We are a concierge phlebotomy service and do not accept insurances for the draw itself. However, any work ordered by your physician and dropped off at a local lab (i.e.,Quest or LabCorp) will still be billed through your insurance company.
How can I trust my health info will be protected?
We are committed to your privacy and confidentiality, strictly adhering to the same HIPAA standards as any other doctor office or blood collection centers. We offer a HIPAA-compliant fax number for transferring documents: (866) 431-7161.
Do you offer any guarantee?
If the lab is unable to process results due to an error our end, we will offer a full refund or come back to re-collect free-of-charge. An error caused by the lab during processing is not our liability.
What are your credentials?
Tina is a Certified phlebotomist and holds credentials from the National Health Career Association (NHA), NPI #1265150171